| EVENT DETAILS |
|
| COURSE TITLE |
IMPLEMENTING AND MAKING EFFECTIVE USE OF KPIs |
| DATE |
Tuesday 16 October 2012 |
| VENUE |
Tudor Park Hotel, Bearstead, Maidstone |
| SPEAKER |
Peter Thatcher |
| COURSE CODE |
OC16B2 |
| COURSE FEE |
£90+VAT. (Click here for information on the Flexiticket discount scheme - fees as low as £39.60+VAT per place) |
| TIMING |
| Registration |
Course starts |
Coffee |
Course ends |
| 13:30 |
14:00 |
15:30 |
17:00 |
|
| OBJECTIVES |
In difficult economic conditions, it is even more important for all organisations that management base their decisions on high quality management information and that corporate strategy focuses on relevant and appropriate KPIs that will lead to long-term success. This workshop will consider the use and misuse of KPIs, using real-life examples, and will highlight the benefits of implementing effective KPIs. |
| WHO SHOULD ATTEND? |
Anyone responsible for the production and/or use of key performance indicators in their or their clients’ businesses. |
| TOPICS |
- Why you need to measure performance
- What KPIs are and how they differ from other performance measures
- What makes a good KPI and how many do you need
- How to develop effective KPIs
- Reporting and interpreting KPIs
- Common mistakes and how to avoid them
|
