12th November 2024

TIMING

COURSE CODE

NO12B4

SPEAKER

Toni Trevett

OBJECTIVES

 Our communication skills are intrinsic to everything we do at work. At the end of this session, you will have gained the skills necessary to communicate clearly, concisely, and confidently. To be an all round more efficient and effective communicator.

WHO SHOULD ATTEND?

  This course is suitable for anyone wishing to develop their communication skills.

TOPICS

• The essential components for effective communications
• 4 main communication styles
• Barriers to successful communications and how to overcome them
• Key skills including, preparing, matching, delivering, questioning and active listening
• Master the non-verbal communications including body language
• The challenges i.e., conflict, difficult conversations and constructive feedback
• Confidence and impact
• Influencing and persuading

VENUE

This course will be available live online. You will be emailed the link to join two days before the course date.

DISTRICT

All

COURSE FEE

 £100+VAT. (Click here for information on the Flexiticket discount scheme - fees as low as £60.00+VAT per place)